What You Need to Know
HOW IS MY FARE CALCULATED?
Our service is calculated in different ways, by hours, days, distances, or flat rates. Please feel free to call or email us with any concerns on rates. To earn your business we will always meet or beat our competition.
CAN I PAY FOR MY RIDE DIRECTLY TO THE DRIVER?
Yes , but when booking online you must pay though the booking process.
WHAT IF MY FLIGHT IS DELAYED?
After booking your service your chauffeur will be tracking your flight to assure you that we will be there when you arrive.
HOW CAN I PAY FOR MY RIDE?
We accept All Major Credit and Debit Cards . Also Corporate Accounts
WHAT IF MY PLANS CHANGE I NEED TO CANCEL MY RESERVATION?
We understand things do change with that in mind we will cancel or change your reservations up to 1 hour before pick-up, free of charge , if after 1 hour you will be charged a flat rate of $ 25.00 for cancelation fee.
HOW CAN I CONFIRM MY RIDE?
After your services are booked you will receive a confirmation email from us with all your details.
DO I NEED TO HAVE MY OWN CHILD SEAT OR WILL YOU PROVIDE THAT AS WELL?
We can provide the child seat to you for a fee of $25.00 , also you can bring your own child seat and there will be no additional charge for that.
To make sure we have the appropriate child seat needed , please specify the age and weight of the child.
WHAT IF I JUST WANT A QUOTE? Sure! simply contact us by phone at 602-456-0975 or email us at info@honeybsblackcar.com , for your fast friendly quote.
DOES HBCS OFFER CORPORATE SERVICES?
Yes, we do. Having an account makes it easier to control your bookings, print receipts yourself and track any of the activity that occurs in your account. Our friendly staff will be waiting to set up your account today , just give us a call.
WHAT IS THE QUICKEST WAY TO BOOK MY SERVICE? You can click on the Gold “Book Now” button on every page, which will take you to a form where you can make your reservation in a few easy steps. If you have difficulty with the booking process, please call us at (602)456-0975 and our friendly staff will be able to answer all your questions, 24/7.
WHAT POLICY WE HAVE REGARDING WAITING TIME?
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We know that is very frustrating when dealing with waiting time and so we have a very flexible approach such as:
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At the airports, 45 minutes free of charge from the time your flight lands and docks.
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International flights have one hour waiting time free of charge.
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After that, we charge on increments of 30 minutes extra waiting time at per hour rate.
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At private residences, hotels we have 15 minutes free of charge waiting time.
CAN I SMOKE IN THE VEHICLE? WHAT'S YOUR POLICY ON ALCOHOL AND DRUGS?
No. Our vehicles are used as transportation for many people , it is forbidden to smoke inside any of our vehicles , Our policies states if you choose to smoke , the results of fines beginning at $200 and up depending of severity.
Absolutely NO ALCOHOL OR DRUG USAGE IN OUR FLEETS .
CAN I BOOK AND PAY FOR A RIDE FOR SOMEONE ELSE?
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Yes you can by using the app , website or by phone.
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You will need to enter passenger information in the ride details, including the best number to contact the passenger., also your info on the Additional Contact" including your phone.
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For payment method, you can enter/use your credit card information.
DO YOU PROVIDE MEET & GREET AT THE AIRPORT?
Yes, we provide curbside pickup at no additional cost or meet & great for a additional fee of $25.00.